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Privacy Policy

At Saku Superstore Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.sakusuperstore.com and purchase our craft kits.

1. Information We Collect

  1. Personal Information: We may collect personal information that you provide to us directly, including but not limited to:
    • Name
    • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  1. Non-Personal Information: We may collect non-personal information automatically when you visit our website, including but not limited to:
  • IP address
  • Browser type and version
  • Device information
  • Browsing actions and patterns

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you regarding your orders, inquiries, or customer service needs
  • Send you promotional materials and updates (if you have opted in to receive them)
  • Improve our website, products, and services
  • Analyse usage patterns to enhance user experience
  • Comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in our business operations, such as payment processing, order fulfilment, shipping, and marketing.
  • Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

  1. Access and Correction: You have the right to access and update your personal information at any time. If you wish to review or correct your information, please contact us.
  2. Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that you may still receive transactional or account-related communications from us.
  3. Data Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your data, except where we are required to retain it for legal purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@sakusuperstore.com
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